Privacy Policy

1. Introduction

Candor Dividholden ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our data analysis and risk management tools (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms described here, please do not use the Services.

2. Information We Collect

We may collect the following categories of information when you interact with Candor Dividholden:

• Account and Contact Information: name, email address, and other identifiers you provide when registering, subscribing, or contacting us.
• Usage Data: information about how you access and use our Services, including pages viewed, features used, timestamps, and interaction patterns.
• Device and Technical Data: IP address, browser type, operating system, device identifiers, and general location inferred from network information.
• Communications: records of correspondence if you contact us via our contact form, email, or other support channels.
• Cookies and Similar Technologies: data collected through cookies, local storage, and comparable tracking technologies, as described in Section 6 below.

3. How We Use Information

We use the information we collect for purposes that include:

• Providing, operating, and maintaining the Services;
• Personalising your experience and improving functionality;
• Communicating with you about updates, support requests, or administrative matters;
• Monitoring usage trends to inform product development;
• Detecting, preventing, and addressing technical issues, fraud, or misuse;
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service Providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations;
• Legal and Compliance: authorities or third parties where disclosure is required by law, regulation, legal process, or governmental request;
• Business Transfers: a successor entity in the event of a merger, acquisition, reorganisation, or sale of assets, subject to standard confidentiality arrangements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and understand usage patterns. You can control cookies through your browser settings, including blocking or deleting them; however, doing so may affect the functionality of certain features of the Services.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you access our Services, your information may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last updated" date, and your continued use of the Services after such changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.